Organisational Readiness for the Adoption of Artificial Intelligence in Hospitals

Schuessler M., Bärnighausen T., Jani A.

AI harbours considerable potential to improve diagnosis and therapy, enhance access to healthcare, and promote population health. AI-enabled healthcare is increasingly seen as part of the solution needed to address the growing gap between the supply and demand of hospital care. AI is well placed to help us tackle new challenges, though these novel applications are likely to render technology implementation even more complex. Yet, many hospitals within the EU are unprepared for this change. Historically, hospitals have faced multiple challenges when implementing new technologies. This chapter discusses the importance of AI readiness and highlights the benefits and limitations of a new policy tool: an AI Readiness Index for Hospitals (AI-RIH). We conceptualise AI readiness from an organisational perspective and discuss the dual functionality of the AI-RIH. For hospital managers, it could serve as a benchmarking tool. For policy-makers, it can help create targeted technology policies and measure their effectiveness. This chapter also discusses the conceptual challenges of indices and illustrates why a hospital index might provide more policy insights than an aggregated or national index. Finally, we explain how AI readiness can strengthen hospitals’ role as innovators and support the development and deployment of AI.

DOI

10.1017/9781108921923.018

Type

Chapter

Publication Date

2022-01-01T00:00:00+00:00

Pages

334 - 377

Total pages

43

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